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FAQ

Our Jewellery

How do I look after my Bardot Boho jewellery?

Always store your jewellery in a clean, dry pouch or your Bardot Boho
organic cotton free bag. Avoid contact with cleaning liquids, beauty products, chemicals and water.

What is Bardot Boho jewellery made from?

Each of our jewellery suppliers offer different base metals, we list the material of your item in the product description.
Our bracelets to Change our World are made from 925 sterling silver and coated in 22KT gold.

Returns

What is your returns policy?

We want you to be completely satisfied with your purchase. If you change your mind for any reason, we’ll gladly accept a return of any full priced item.  Please see our 100% Happiness guarantee policy here. 

https://bardotboho.com/pages/refund-policy

 

Wear & Care Guide - Bamboo Vera Range 

To care for your jewellery, please remove when showering and swimming, especially on the beach. Also avoid perfumes, make up, soaps, hairsprays etc. and always store in a dry, cool place out of direct sunlight.

Payment Information

Is it safe to use my credit/debit card on your site?

Yes! We understand your personal security and safety is of paramount importance.

As affiliates of PayPal and Shopify Payments, we adhere to the strict electronic and physical measures to protect your devices and credit/debit card information from unauthorised access. 

What forms of payment do you accept?

Currently, we accept PayPal and Credit/Debit card payment through Shopify Payments for all orders. 

Purchases

I have a query or issue with my purchase who do I contact?

Please email us at hello@bardotboho.com we usually reply within 24 hours

Are Bardot Boho items nickel free?

We cannot guarantee that items are 100% nickel free. Our 22kt gold or silver plating items are nickel free. However, we do not consider all items nickel free because the base metals can carry traces of nickel. If you are highly allergic we would not recommend you purchase from us.

How do I find out about sales and special offers?

Sign up to our tribe newsletter here: hello@bardotboho.com

How do I track my order?

We will send you tracking information including a link to the shipping company we have used, when we fulfil your order. If for any reason you do not receive this please reach out to us: hello@bardotboho.com

I don't live in the UK can I purchase from your site?

Yes we are pleased to offer you our range of products wherever you live in the world. 

Shipping Internationally - PLEASE NOTE - Customs and Import Taxes may be charged for International Orders. You are responsible for paying these charges. For further information, please contact your local customs office.

Is Bardot Boho site safe?

Yes indeed it is! We all want to feel safe using online shopping and it's very important to us too.

We use shopify.com for our site and on any page where we ask you to enter your address, phone number or credit card information, we use secure socket layer (ssl) to encrypt the communication.

Happy shopping knowing your information is safe and secure.